Shipping policy
Shipping
Local Shipping (Jamaica)
- Zipmail: Customers can choose delivery to their local post office (Post to Post) for pickup at $500
- Bearer: Delivery is available to customers in , Kingston, and St. Andrew at $800
- Knutsford Express: Packages can be picked up at any Knutsford Express location island-wide at $700
Shipping times:
- Local orders will arrive within 1-3 business days.
International Shipping (US, UK, Canada & the Caribbean)
- Orders ship within 2-3 business days.
- Regular international shipping: Orders arrive within 1-3 weeks.
- Express international shipping: Orders arrive within 3-7 business days.
Shipping rates:
- Express shipping starts at $7,500.
- Express shipping to the US is free on orders over $20,000
Rest of the World
- Orders ship within 2-3 business days.
- Regular international shipping: Orders arrive within 1-3 weeks.
- Express international shipping: Orders arrive within 3-7 business days.
Shipping rates:
- Express shipping starts at $8,000
Customers will receive a confirmation email and updates on delivery times.
Customs, Duties, and Taxes
For international orders, customers are responsible for any customs fees, duties, or taxes that may be applied to their order. While no additional charges are anticipated upon arrival, Cindorella Fashion and More is not liable for these costs.
General Policies
- Gift card purchases cannot be refunded.
- Preorder items cannot be canceled or refunded.
- We reserve the right to cancel and refund orders deemed fraudulent or involving abusive behavior, with a 15% restocking fee deducted.
By completing your purchase, you agree to these policies.